Returns & Exchanges
At FormDTM Official, we strive for complete satisfaction with every purchase; if you are not entirely happy with your order, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your FormDTM Official account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition to qualify for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.
Receive Refund or Exchange
Once our quality control team inspects and approves your return, we will process your refund to the original payment method or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing